Who was right in this situation?
unknown1022 asked:
Everyday I come home from work I usually tell my husband about my day and how it sucked and tell him about the mean customers i get. It seems like my husband is always aginst me when I tell him a situation. Tonight I told him that (btw I work at a arts and craft store) I got this customer who got really pissed at me when I explained to her about a return policy. She was buying a hand crafted bow topper for her xmas tree. Hand crafted items are not refundable. She flips out because she is not understanding me correctly and starts to call me a smart @$$. So I was like “Mam you need to calm down” and then customer says “your a dumb bitch, and your are EFFIN RETARDED” and starts waving the stupid bow in my face and she got freaking glitter in my eye. I then say “F YOU. Get out of my line” I shut off my register light and go to my manager. The customer denied calling me all that… so I denied saying “F u” because no one heard me
I didnt get introube or anything.. my manager just told me to cool off and to take a break (no biggie) I tell my husband what happend and he flips out at me saying “what is wrong with you”. It really pisses me off because he is so aginst me. Would you let a customer treat you like crap??
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Filed Under Marriage & Divorce |
Tagged With Arts And Craft, Craft Store, Xmas Tree
Comments
9 Responses to “Who was right in this situation?”
He is entitled to his opinion, as are you. Just agree to disagree. He doesn’t have to be on your side always. He’s not your puppet.
No I wouldn’t. But I think the bigger question you should be asking yourself here, is why are you letting your husband treat you that way though? I mean if you don’t take it from a customer, then why are you taking it from your husband? I don’t see a difference here at all. A person talking smack to or about me is really not worth my time. That is why I put up with it from no one. And I believe you should start thinking the same way. Life too short to be dealing with azzholes. No matter if you are married to them or not.
I think I would have gotten my manager before it got that far but your husband should agree with you no matter what the situation is!My husband does the same crap with me always on everyone else’s side it get’s frustrating but you love them so we gotta deal with it! I got my husband one day we was conversating with someone and he was totally against what they was saying which he was right but I took the other persons side just because he does it to me all the time! Try it it really works!Good Luck
I don’t blame you at all. It is best to keep your cool at all times, but sometimes it is imposible. Nobody should think that you are made of steel. You have emotions to. The rude customer shouldn’t have acted like that. Your husband has to be more unerstanding.
I know; it sucks.
You want your husband to be on YOUR side.
You want your husband to back you up.
He *is* trying to be on your side - but he believes it is in your best interest to understand the practical ramifications of your behavior within the context of your job.
It’s a little condescending of him; yeah. But only a little. You have a right to feel hurt. But don’t take it out on him, because he’s right.
But also: The customer is always right - true - but nobody has a right to abuse the cashier like that.
customers first,they r ur main supporters n they r always right even if they’ve the mistakes u’ve to be tolerated.this’s the way of manner in business.take care.
First you say ” one moment please”
Then you call your manager immediately and have her handle the irate customer.
Maybe your attitude brings this on. Your facial expressions or tone of voice because it sounds like this happens to you quite often from your statement.
Who was right between you and your customer…. the customer is always right.
Who was right between you and your husband… sorry him.
When your husband tells you about a problem ar work, he just wants you to listen. When you tell your husband about a problem ar work he thinks you want him to solve it. That’s just the way of it. He may be tired of you coming home complaining all the time too. Try not telling him about all the idiots you encounter every day, try just telling him funny things about people, try not complaining at all and just saying something like it was just another day in paradise!!! You really didn’t show much class in dealing with this customer so he really had a right to be upset with you over it, if he didn’t care about you he wouldn’t have said anything, just let you think that this was the appropriate way to act. He wants you to be the best you can be.
You are right. Sometimes customers can be unreasonable, rude, and very out of line. And then it doesn’t help that your husband doesn’t take your side. The good thing is that we can learn from these incidents. For instance, a sentence started with “You can’t…” will set the tone of your conversation as adversarial. I am currently reading a book, listed below, that addresses situations like yours where the customer wants something that you can’t give.